Sign Up to Alerts About Local Care Quality

The Care Quality Commission is launching a new email service.  Local residents will be able to sign up to receive an email alert when the Commission is planning to inspect or publish a report about one of their chosen health and social care locations.

This is a great opportunity for people to stay up-to-date with health and social care provision at the places that matter to them.  We all want to make sure that the care we receive or arrange for others is of the best possible quality.  The Care Quality Commission's alerts will make it easier for people to get involved in the process and remain informed about care in their area.

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All health and social care has to meet the essential standards of quality and safety required by law - the standards anyone should expect whenever or wherever they receive care.  It is the Care Quality Commission's job, as the independent regulator, to register and inspect services to ensure they are meeting those standards.

The Commission carries out unannounced inspections of services - both on a regular basis and in response to concerns - and investigates why care fails to improve.  The new email alerts will automatically inform people when the organisation carries out an inspection or publishes a report about a location in which they have expressed an interest.

For more information or to sign up, please visit www.cqc.org.uk/emailalerts.