Home Heat Helpline

As the county faces another cold snap I am aware that some of my constituents may be concerned about staying warm.  The Home Heat Helpline is a free, not-for-profit phone line which provides advice to people who are struggling to pay their energy bills and keep warm.  

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Their research has shown that one in ten households is entitled to some form of assistance with their fuel bills.  The helpline’s trained advisors provide callers with advice on claiming support such as:

• Free or discounted home insulation
  
• Discounts and rebate schemes
  
• The Priority Service Register, which can provide extra services for people who are elderly or disabled (e.g. bills in large text/Braille, security passwords and an annual gas safety check)
  
• Flexible payment options
  
• Benefits entitlement checks 
  

The service is available to elderly people, families with young children and people with disabilities or long-term health conditions. 

The helpline is open 9.00am-6.00pm Monday to Friday and can be reached by dialling 0800 33 66 99.

Advice is also available on the Home Heat Helpline website:
www.homeheathelpline.org.uk