- Free or discounted home insulation
- Discounts and rebate schemes
- The Priority Service Register, which can provide extra services for people who are elderly or disabled (e.g. bills in large text/Braille, security passwords and an annual gas safety check)
- Flexible payment options
- Benefits entitlement checks
The helpline is open 9.00am-6.00pm Monday to Friday and can be reached by dialling 0800 33 66 99.
Advice is also available on the Home Heat Helpline website: