Last week the scandal at the Passport Office made headlines. After repeated denials of a backlog by the Head of the Passport Office the Prime Minister was forced to admit that 30,000 applications had been delayed as the office dealt with unprecedented numbers of applications. Several constituents have sought my help.
We’ve taken up the cases of all the constituents who have contacted me and I am delighted that we have been able to resolve them. But people should not have to resort to contacting their Members of Parliament in order to get a proper service from government.